Privacy Policy

The privacy of people using our services and interacting with the Worshipful Company of Poulters is important to us. This policy explains what information about you we collect and how we handle it when you communicate with us or use our services or websites.

The Worshipful Company of Poulters is a City of London Livery Company, operating the Master Poulter’s Pelican Trust (registered Charity in England and Wales number 1087248), and the Nepton Trust (registered Charity in England and Wales number 312157), and The Charitable Trust (registered Charity in England and Wales number 1044721). This policy applies to The Worshipful Company of Poulters and all websites, Trusts and services owned and operated by The Worshipful Company of Poulters including this website, our back office operations and payment management portal.

What information do we collect about you?

Contact details: We collect information about how to contact you such as your name, job title, email address, phone number and postal address. We will collect this information whenever we interact with you and may need to get back in touch at a later date. For example, if you contact us by email, phone or via our websites, or if you attend one of our events, speak to one of our members at an event, trade-show or in a meeting.

Information provided through our event channels: When you interact with our team, either by speaking to one of our staff, emailing, or reserving a ticket through our website, we will collect information from you relating to the event.

How do we use the information about you?

Membership: Our team will use your contact details to get in touch with you to find out if you are interested in our events or services, or to follow up if you have enquired about our events or services.

Marketing communications: If you have given us your consent to do so we will send you information about our company, our  services and news from the Worshipful Company of Poulters. If you have consented to receive marketing communications you may opt out at any time. To opt out, click on the ‘unsubscribe’ link in any marketing email from us, or contact us using the details below.

Cookies: Our websites use cookies. A cookie is a small text file stored on the your computer’s hard drive for an extended period of time. The cookies can be removed by following Internet browser help file directions. Allowing the cookie to remain on your computer makes it easier for you to log in to and use the site. If you reject these files, you may still use the site, but you will be required to provide detailed login information.

Do we share your information?

We hold your data for the purposes of communicating with you and supplying services to you. We will only share your data with a third party when it is necessary for these purposes or to comply with the law.

Third party data processing: We use a number of cloud hosted services for data processing. This includes our credit card payment processing and event support desk applications. We will pass your data to the third parties providing these applications to us but the data will remain under our control and will only be used for the purposes laid out in this policy. When we use third party data processors who are based in the US we will use suppliers who are part of the Privacy Shield, which requires them to protect personal data to standards acceptable to EU regulators.

Disclosure required by law: We will disclose personal information when required by law, if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on us.

Business transactions: In the event The Worshipful Company of Poulters goes through a business transition, such as a merger, acquisition, or sale of a portion of its assets, control of the personal information we hold may be transferred to another company. We will place a prominent notice on each of our websites for 30 days prior to a change of ownership or control of your personal information.


The Worshipful Company of Poulters takes all reasonable precautions to protect the personal information we hold. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot provide an absolute guarantee to the security of your information.

We only use third parties to process data who have appropriate security and privacy policies in place.

How to access and control your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us by using the contact details below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

If we make any changes to our privacy policy we will post a prominent notice on our website. This privacy policy was last updated on 25th May 2018.

How to contact us

If you have any questions about our privacy policy or the information we hold about you, please contact us at:


Phone: +44 (0) 208 491 0354

Post: 20 Waltham Road, Woodford Green, Essex, IG8 8DN